Hello World!

Fabiano Santos Florentino.

Personal Blog

Father of Inácio and proud husband of Jullyana! Yes, two L’s and a Y :)

About me!

I am a software developer specialized in Go and Ruby, focused on building distributed systems, microservices, and REST APIs for enterprise backends.

My career has been shaped by reliability, automation, and software that supports critical operations. With more than 50k hours of experience in demanding environments, I have supported 1,200+ clients and contributed to solutions designed to scale in complex production settings.

I apply practices such as hexagonal architecture, SOLID principles, observability, clear service contracts, and DevOps culture to build resilient, maintainable systems ready for growth.

I work at the intersection of engineering and operations: automating processes at scale, improving workflows, and reducing the impact of incidents. In production, that translates into 200M+ automated executions, 16M+ operational events managed per month, and measurable gains, including 30% lower impact and a 35% productivity improvement.

Across mission-critical environments, I have combined software engineering with operational excellence to help teams improve delivery speed, reduce operational friction, and sustain high-availability systems at scale.

Skills:
  • Go
  • Ruby
  • Linux
  • Shellscript
  • Container
  • Docker
  • Docker-Compose
  • Kubernetes
  • Openshift
  • Grafana
  • Insomnia
  • Postman

Experience

Software Development Engineer - Kyndryl
July/2023 - Present

I develop backend services in Go for automation platforms and critical operations, with a focus on scalability, reliability, and predictability in production.

I work with high-volume workloads, concurrency, and strict availability requirements, contributing to resilient, observable distributed systems that are easy to evolve over time.

I also participate in architectural decisions and service improvements, applying practices such as hexagonal architecture, clear contracts, separation of responsibilities, and data-driven operational thinking.

My background in SRE and DevOps complements my engineering work, allowing me to see the system end-to-end — from code to production.

The main goal is to turn complex problems into simple, sustainable solutions that create measurable impact in efficiency, stability, and delivery.

Site Reliability Engineer
December/2018 - July/2023

Role focused on delivering reliable services to customers across hardware and software components.

Activities include operating and maintaining operating systems across multiple platforms, application servers, database technologies, high-availability solutions, and load balancing.

Responsibilities include (but are not limited to): platform operations and support, database administration, capacity planning, performance management, and security compliance.

Support is also provided for system management tools that monitor the operational status of the environment.

Work performed with a focus on reliability and resilience, combining the right mix of software and systems skills. Responsible for analyzing business needs, identifying problems, advising and designing solutions, building, testing, deploying, changing, and maintaining well-designed information systems and ecosystems.

  • Automate workflows and infrastructure, enabling product and engineering teams to move quickly.
  • Work alongside development and data science teams to deploy new technologies and strategies.
  • Manage cloud providers.
  • Automate infrastructure, applications, and services.
  • Monitor and support on-prem servers and services.
  • Ensure high availability of the environment.
Monitoring Analyst - 2com Consulting
June/2018 - December/2018
  • Responsible for kickstarting DevOps culture practices across teams.
  • Monitoring service automation.
  • Centralization of automation code with Git.
  • Implement Ansible, Puppet, and ShellScript to support monitoring services and alert sensors.
  • Research methodologies for faster activity delivery.
  • Train teams on DevOps, Ansible, Puppet, ShellScript.
  • Manage, maintain, and monitor customer database services, ERP, and backups.
  • Customer support and internal team support.
IT Infrastructure Analyst - Soluti
December/2014 - February/2018
  • Support Datacenter teams in implementing solutions and ensuring critical systems and services are properly monitored with relevant alerts.
  • Develop architectural solutions for new projects and changes to existing ones, using configuration management tools and scripts for system implementation and maintenance.
  • Handle support requests related to on-prem infrastructure.
  • Deploy, maintain, and monitor Linux / Apache / MySQL / PHP servers.
  • Manage reverse proxy services with apache2.
  • Manage internal server firewall services (iptables).
  • Manage Linux server hardening.
  • Deploy, maintain, and troubleshoot clients that issue digital certificates.
  • Automate and manage server updates and maintenance configurations with Puppet.
  • Automate and manage internal monitoring deployments with Zabbix.
  • Deploy Rundeck for configuration management and troubleshooting of internal services.
  • Implement, maintain, track, and document the digital certificate anti-fraud system.
  • Implement, maintain, document, and monitor the biometric identification system.

Education

2022 - 2023
Master of Business Administration (MBA), Software Engineering
Faculdade Metropolitana
2015 - 2017
Computer Forensics and Digital Expertise
IPOG - Instituto de Pós-Graduação e Graduação

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